Experience Life at Synergise AI
- We embrace our clients: Our commitment to delivering excellence revolves around putting our clients at the center of everything we do.
- Balancing Work and Fun: We believe in infusing enjoyment into our work, creating a dynamic and engaging atmosphere.
- Powerhouse of Top Performers: Our team is composed of exceptional individuals who not only excel individually but also collaborate seamlessly as a united force. We value teamwork, camaraderie, and diversity…leaving egos at the door!
- Nurturing a Family Environment: Join our community and experience a workplace that feels like family, where support and collaboration thrive.
- Thriving Learning Ecosystem: In our environment, learning never stops. Be prepared to immerse yourself in a rich ecosystem of knowledge and growth. Your journey of advancement starts here.
Position overview
As a Conversational User Experience Designer, you will be at the forefront of creating intuitive and engaging conversational interfaces for our clients as part of a fast-growing AI consultancy. This role involves blending technology and design to craft user-centric conversational experiences. You will Help to lead one or more CX implementation teams.
Key Responsibilities:
- Create end-to-end multimodal product experiences for large enterprise clients. Lead conversation design for multiple use cases in multiple industries.
- Create and apply a cohesive and unified voice in driving and documenting guidelines, best practices, and strategy principles; use empathy, logic and data to inform content choices and recommendations
- Partner with stakeholders (product, XD, implementation, model training, engineering, UAT, research, legal, marketing, leadership) in an Agile/scrum process.
- Lead the overall design for conversational flows, working with technical team members to execute design.
- Communicate content design, intents, and rationales, while advocating for user needs, to stakeholders by driving frequent feature demos and walkthroughs; influence and adapt to their feedback.
- Gain user insights and iterating on designs with the help of research and usability tests in beta releases. Enhance the experiences, with an eye on user needs, behaviors & emotions, while balancing real-world business considerations and tech constraints.
- Translate complex concepts into simple, intuitive experiences, and business success.
Desired Qualities and Skills:
- Bachelor's degree or equivalent in Human Computer Interaction (HCI), Design, or a related field of study.
- 4+ years of experience in CX design and implementation with medium and/or large enterprises.
- Excel at acquiring and applying new skills and industry knowledge quickly.
- Excellent written American English skills, logic and attention to detail.
- Prepared to work in a fast-paced environment and on multiple projects simultaneously.
- Up to date on current technologies and best practices.
- Proficient with one or more of the commonly used, commercially available tools from Amazon, Google, etc.
Why choose to join us?
- Competitive compensation
- Secure a full-time contractor role.
- Paid time off days to rest and enjoy!
Envision yourself as a central figure in the Synergise AI team.
Evaluate. Innovate. Iterate
Note:
- Synergise AI is an Equal contracting opportunity and Affirmative Action contractor.
- We value diversity and are committed to providing an environment of mutual respect.
- Qualified applicants will be considered without regard to race, religion, color, national origin, age, sex.
