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CX Designer

Synergise AI is an innovative startup dedicated to harnessing the capabilities of Artificial Intelligence (AI) and Machine Learning (ML). Our focus lies in crafting innovative solutions that leverage AI technology to drive growth and transformation across diverse industries.

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Experience Life at Synergise AI

  • We embrace our clients: Our commitment to delivering excellence revolves around putting our clients at the center of everything we do.
  • Balancing Work and Fun: We believe in infusing enjoyment into our work, creating a dynamic and engaging atmosphere.
  • Powerhouse of Top Performers: Our team is composed of exceptional individuals who not only excel individually but also collaborate seamlessly as a united force. We value teamwork, camaraderie, and diversity…leaving egos at the door!
  • Nurturing a Family Environment: Join our community and experience a workplace that feels like family, where support and collaboration thrive.
  • Thriving Learning Ecosystem: In our environment, learning never stops. Be prepared to immerse yourself in a rich ecosystem of knowledge and growth. Your journey of advancement starts here.

Position overview

As a Conversational User Experience Designer, you will be at the forefront of creating intuitive and engaging conversational interfaces for our clients as part of a fast-growing AI consultancy. This role involves blending technology and design to craft user-centric conversational experiences. You will Help to lead one or more CX implementation teams.

Key Responsibilities:

  • Create end-to-end multimodal product experiences for large enterprise clients. Lead conversation design for multiple use cases in multiple industries.
  • Create and apply a cohesive and unified voice in driving and documenting guidelines, best practices, and strategy principles; use empathy, logic and data to inform content choices and recommendations
  • Partner with stakeholders (product, XD, implementation, model training, engineering, UAT, research, legal, marketing, leadership) in an Agile/scrum process.
  • Lead the overall design for conversational flows, working with technical team members to execute design.
  • Communicate content design, intents, and rationales, while advocating for user needs, to stakeholders by driving frequent feature demos and walkthroughs; influence and adapt to their feedback.
  • Gain user insights and iterating on designs with the help of research and usability tests in beta releases. Enhance the experiences, with an eye on user needs, behaviors & emotions, while balancing real-world business considerations and tech constraints.
  • Translate complex concepts into simple, intuitive experiences, and business success.

Desired Qualities and Skills:

  • Bachelor's degree or equivalent in Human Computer Interaction (HCI), Design, or a related field of study.
  • 4+ years of experience in CX design and implementation with medium and/or large enterprises.
  • Excel at acquiring and applying new skills and industry knowledge quickly.
  • Excellent written American English skills, logic and attention to detail.
  • Prepared to work in a fast-paced environment and on multiple projects simultaneously.
  • Up to date on current technologies and best practices.
  • Proficient with one or more of the commonly used, commercially available tools from Amazon, Google, etc.

Why choose to join us?

  • Competitive compensation
  • Secure a full-time contractor role.
  • Paid time off days to rest and enjoy!

Envision yourself as a central figure in the Synergise AI team.
Evaluate. Innovate. Iterate


  • Synergise AI is an Equal contracting opportunity and Affirmative Action contractor.
  • We value diversity and are committed to providing an environment of mutual respect.
  • Qualified applicants will be considered without regard to race, religion, color, national origin, age, sex.

Apply for this position

Envision yourself as a central figure in the Synergise AI team.
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